Refund policy

At BlaCk OWned Outerwear, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your items, we're here to help.

Eligibility for Returns:

• Returns must be initiated within 30 days of the purchase date.
• Items must be in their original condition: unworn, unwashed, and unaltered
• Final sale items, gift cards, and personalized/customized products are not eligible for returns.

Return Shipping:

• Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
• We recommend using a trackable shipping method as BlaCk OWned is not responsible for lost or undelivered returns.

Refunds:

• Once we receive and inspect the returned item(s), we will process your refund to the original payment method within 5-7 business days.
• Please note that original shipping fees are non-refundable.

Exchanges:

• We currently do not offer direct exchanges. To exchange an item, please return the unwanted item for a refund and place a new order for the desired item.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact our team with your order number at info@blackowned19xx.com within 7 days of receiving your order. We will arrange for a replacement or full refund, including return shipping costs.

Contact Us: If you have any questions or concerns regarding our return policy, please reach out to our team at info@blackkowned19xx.com